Terms of Use

AO Connect is operated by Digital Media Solutions, LLC ("we"), 4800 140th Ave N, Ste 101, Clearwater, FL 33762. By signing up for or using AO Connect you agree to these terms. Last updated October 3, 2026.

1. What AO Connect is

AO Connect is a dialing and lead-management tool for licensed AO Globe Life insurance agents. It is an independent tool and is not the carrier's system of record. Accounts are for agents on the AO Globe Life roster; we may decline or close an account we cannot match to the roster.

2. Your account

Keep your password and one-time codes to yourself; you are responsible for activity under your account. Give us a mobile number you control and tell us when it changes. Do not share an account between people.

3. Text messaging

Text messages are governed by our SMS Terms & Conditions: message frequency varies, message and data rates may apply, reply STOP to opt out, reply HELP for help.

4. Privacy

How we handle your information is described in our Privacy Policy. Your mobile number and text-messaging consent are never shared with third parties or affiliates for marketing purposes.

5. Using the dialer lawfully

You are responsible for your own calls and messages to consumers: calling hours, do-not-call rules, consent, disclosure and recording laws, and AO Globe Life's policies. AO Connect's calling windows, opt-out handling and do-not-call tools help, but they do not replace your obligations as a licensed agent.

6. Plans, trials and billing

Some features are paid. Prices, trial periods and renewal terms are shown at checkout before you pay, and payments are processed by Stripe. You can cancel a paid plan at any time; cancellation stops future renewals.

7. Acceptable use

Do not use AO Connect to send unlawful, abusive or fraudulent calls or messages, to access another agent's leads or account, or to interfere with the service.

8. Disclaimer and limitation of liability

AO Connect is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses, or for missed calls, undelivered messages or carrier outages, and our total liability for any claim is limited to the fees you paid us in the three months before the claim.

9. Changes and contact

We may update these terms; the current version is always at https://aomarketing-production.up.railway.app/terms. Questions: support@aoglobelife.com.